This Privacy Policy outlines how we collect, use, and protect your data when using our website or services.

Data We Collect

• Contact information (e.g., name, email, phone)
• Business details (e.g., company size, industry, marketing goals)
• Website usage and analytics data

How We Use Data

• To deliver marketing services and process payments
• To analyze performance and improve offerings
• To comply with legal and regulatory requirements

Data Sharing

We may share data with:

• Contractors and platform vendors under NDA
• Legal authorities when required. We do not sell or rent your data.

Data Security

We use encryption, access controls, and secure servers. Client data is stored in compliance with PIPEDA and Quebec privacy regulations.

International Data Transfers

Data may be processed outside Canada, with safeguards to meet Canadian privacy standards.

Your Data Rights

You may request to access, correct, or delete your data by contacting
support@targetrich.digital.

Cookie Policy

We use cookies to improve website functionality and track usage patterns.

What Are Cookies?

Cookies are small data files stored in your browser. They help remember preferences, measure performance, and enhance usability.

Types We Use:

• Essential cookies (site functionality)
• Performance cookies (analytics)
• Marketing cookies (ad personalization)

You can disable cookies in your browser settings, but this may limit website features.

Anti-Money Laundering (AML) & Counter-Terrorism Financing (CTF) Policy

Targetrich Marketing complies with Canada’s Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA).

Objective

To ensure our services are not used for illicit activities.

Client Risk Assessment

• Geographic location
• Scope of marketing services
• Transaction type and value

Customer Due Diligence (CDD)

• Individuals: Legal name, ID, contact info
• Businesses: Incorporation documents, beneficial ownership

Sanctions Screening

We screen clients against Canadian and international sanctions lists.

Record-Keeping

We maintain records for at least 5 years post-service.

Suspicious Activity Reporting

We report any suspicious activity to FINTRAC.

Know Your Customer (KYC) Policy

• Individuals: Valid ID, proof of address
• Businesses: Certificate of incorporation, ownership details

Failure to provide may delay services.

Acceptable Use Policy

Clients may not use our services to:

• Promote unethical or illegal activity
• Misrepresent advertising claims
• Violate platform or privacy rules

Violations may result in immediate termination.

Service Level Agreement (SLA)

Targetrich Marketing is committed to quality standards:

• Campaign Launch: Within 5–7 business days post-contract
• Reporting: Weekly performance reports by Monday 12 PM EST
• Support: Email responses within 1 business day
• Uptime: 99.7% monthly uptime for dashboards or portals

If unmet, service credits may be issued at our discretion.

Data Protection & Security

• HTTPS encryption
• Two-factor authentication
• Role-based access
• Regular security audits

Complaints Handling

Submit complaints to
support@targetrich.digital.
We aim to acknowledge within 2 business days and resolve within 10.

Legal Entity Information

Targetrich Marketing
Incorporated in Quebec, Canada
Business Registration No: NEQ 1179114740, 9499-6659 Québec inc
Email: support@targetrich.digital
Phone: +1 877-241-4052

Accessibility Statement

We aim to comply with the Accessible Canada Act and WCAG 2.1 Level AA standards.
Accessibility issues may be directed to
support@targetrich.digital.