These Terms and Conditions (“Terms”) govern your use of the marketing services provided by Targetrich Marketing (“we”, “us”, or “our”), a Canadian company headquartered in Montreal, QC. By engaging with our services, you (“Client”) agree to be bound by these Terms.

Our Services

We provide digital marketing services, including paid media strategy, SEO, web design, content creation, analytics, lifecycle marketing, and consulting. The specific scope of services will be outlined in a signed service agreement or onboarding documentation.

Client Responsibilities

Clients agree to:

• Provide accurate and timely information.
• Maintain access to necessary platforms and data.
• Ensure compliance with all applicable advertising, privacy, and consumer protection laws.

Payment Terms

Invoices are issued monthly on the 1st and are due within 5 business days. Payments must be made via approved methods (e.g., bank transfer, credit card). Unpaid invoices after 10 days may incur a 1.5% late fee per 15-day period and may result in service suspension.

Refund Policy

No refunds are provided for services already delivered. Refunds may be considered at our discretion for:

• Uninitiated services within 5 business days of payment.
• Overpayments or billing errors.

Refund requests must be submitted in writing to support@targetrich.digital within 7 business days.

Termination of Services

Either party may terminate the agreement with 30 days’ written notice. Fees for services provided up to the termination date remain payable.

Intellectual Property

All materials, tools, or resources created by us (e.g., marketing assets, strategy decks) remain our property unless explicitly transferred in writing.

Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from our services. Our liability is limited to the total fees paid by the Client in the prior 3 months.

Governing Law

These Terms are governed by the laws of the Province of Quebec and the applicable federal laws of Canada.